Job openings for customer care representative in indore bypass road bhopal

Job Description

Company: Altruist Technology Pvt. Ltd.
Location: Indore
Process: Airtel Broadband
No. of Openings: 100
Qualification: Undergraduate/Graduates (15 years of education)
Experience: Freshers/Experienced
Languages: English + Hindi
Salary: ��11,300/- Take home (Stipend + Incentive)
Post-Certification Bonus: ��250 (One-time, after Certification clearance)

Incentives:
Retention Bonus (Monthly)
90 to 180 Days: ��500
180 to 270 Days: ��750
270 to 365 Days: ��1,000
365 Days & Above: ��1,200
Performance Incentives (Monthly): ��2,000

Shift Timings:
Boys: Rotational Shifts
Girls: 6 AM to 8 PM (Any 9-hour shift)
Week Off: 1 Rotational Week Off

Interview Rounds (Total 5-6 hours schedule):
HR Interview
Operations Round
Assessment Test (1 Hour)
Client Round

Roles and Responsibilities:
Building and maintaining relationships: Establish and nurture profitable relationships with key customers.
Team Relationship Management: Oversee customer relationships managed by your team.
Customer Query Resolution: Resolve customer queries swiftly and efficiently.
Understanding Individual Needs: Comprehend and address the specific needs of individual customers.
Leadership Skills: Lead and collaborate with the team to ensure customer satisfaction.
Positive Attitude: Maintain a customer-focused and positive attitude.

Skills Required:
Communication Skills: Excellent verbal communication skills in both English and Hindi.
Self-motivated: Proactive and goal-oriented mindset.

Join Altruist Technology Pvt. Ltd. for a rewarding career with growth opportunities and incentives! Apply now for an exciting journey with Airtel Broadband.